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About BCBSM Online Visits

See a U.S. board certified doctor or licensed therapist from virtually anywhere.

If you’re a member of Blue Cross® Blue Shield® of Michigan or Blue Care Network, just download the Blue Cross Online VisitsSM app to get started.

Having a visit couldn’t be easier. Once you register for an account, you can connect with doctors or therapists wherever it’s convenient for you: at home, in the office or even while traveling.


Depending on your plan, you can see a telehealth practitioner for medical, therapy or psychiatry services.

Medical services

Online doctors are available 24/7 for minor symptoms like sore throats and stuffy noses.
If they determine that you need a prescription, they can send one to your nearest pharmacy. They can also send visit notes to your primary care physician at your request.
All of our telemedicine doctors are U.S. board certified.
Therapy services

See a doctoral-level psychologist or a master’s-level therapist by appointment.
Therapists include clinical social workers, marriage and family therapists, and professional counselors.
All are trained in prevention and treatment techniques specific to telemedicine.
Psychiatry services

Our psychiatrists are online doctors who are also U.S. board certified.
They’re available by appointment and are capable of treating a variety of behavioral health conditions.
They can prescribe medications and work with you to manage them, too, if you need it.
For members of Blue Cross Blue Shield of Michigan and Blue Care Network, the convenience of online health care is at your fingertips.

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.

Blue Cross Online Visits is powered by American Well®, an independent company that provides online visits for Blue Cross Blue Shield of Michigan and Blue Care Network members.

© 1996-2017 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

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Fast, easy, less expensive and safe.
Jd Club monster d.j.
Very helpful. Got all the information I needed to make sure I'm good and healthy in the future.
Joseph Morgan
Awesome and quick. Was able to do at work in a few minutes. No need to wait at urgent care later for ear ache
Jizawiz Man
Doctors are awesome! App is easy to use anywhere in the country!
Theresa Smith
Very helpful esp w global pandemic
William Leeke
Rogelio Solano