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About BCBSM Online Visits

See a U.S. board certified doctor or licensed therapist from virtually anywhere.

If you’re a member of Blue Cross® Blue Shield® of Michigan or Blue Care Network, just download the Blue Cross Online VisitsSM app to get started.

Having a visit couldn’t be easier. Once you register for an account, you can connect with doctors or therapists wherever it’s convenient for you: at home, in the office or even while traveling.

ONLINE HEALTH CARE OPTIONS

Depending on your plan, you can see a telehealth practitioner for medical, therapy or psychiatry services.

Medical services

Online doctors are available 24/7 for minor symptoms like sore throats and stuffy noses.
If they determine that you need a prescription, they can send one to your nearest pharmacy. They can also send visit notes to your primary care physician at your request.
All of our telemedicine doctors are U.S. board certified.
Therapy services

See a doctoral-level psychologist or a master’s-level therapist by appointment.
Therapists include clinical social workers, marriage and family therapists, and professional counselors.
All are trained in prevention and treatment techniques specific to telemedicine.
Psychiatry services

Our psychiatrists are online doctors who are also U.S. board certified.
They’re available by appointment and are capable of treating a variety of behavioral health conditions.
They can prescribe medications and work with you to manage them, too, if you need it.
For members of Blue Cross Blue Shield of Michigan and Blue Care Network, the convenience of online health care is at your fingertips.

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.
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Blue Cross Online Visits is powered by American Well®, an independent company that provides online visits for Blue Cross Blue Shield of Michigan and Blue Care Network members.

© 1996-2017 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

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Frequently Asked Questions(FAQ)

How can I see a doctor or therapist from anywhere?

You can see a U.S. board certified doctor or licensed therapist through the Blue Cross Online Visits app.

Can I connect with doctors or therapists from home?

Yes, you can connect with doctors or therapists wherever it’s convenient for you, including at home.

What services are available through Blue Cross Online Visits?

Depending on your plan, you can see a telehealth practitioner for medical, therapy, or psychiatry services.

What kind of medical services can I receive online?

You can consult with online doctors 24/7 for minor symptoms like sore throats and stuffy noses. They can even send prescriptions to your nearest pharmacy if needed.

What types of therapists are available through Blue Cross Online Visits?

You can see a doctoral-level psychologist or a master’s-level therapist, including clinical social workers, marriage and family therapists, and professional counselors.

Are the online doctors and psychiatrists U.S. board certified?

Yes, all of our telemedicine doctors and psychiatrists are U.S. board certified.

Can the online psychiatrists prescribe medications?

Yes, our online psychiatrists can prescribe medications and work with you to manage them if needed.

Is telehealth only for non-emergency situations?

Yes, please note that telehealth is not for emergencies. In case of a medical emergency, please call 911.
author
Fast, easy, less expensive and safe.
Jd Club monster d.j.
author
Very helpful. Got all the information I needed to make sure I'm good and healthy in the future.
Joseph Morgan
author
Awesome and quick. Was able to do at work in a few minutes. No need to wait at urgent care later for ear ache
Jizawiz Man
author
Doctors are awesome! App is easy to use anywhere in the country!
Theresa Smith
author
Very helpful esp w global pandemic
William Leeke
author
Good
Rogelio Solano