U by BB&T

About U by BB&T

View account balances, make payments and transfers, plus go beyond everyday banking with features and tools that help you see the big picture and plan for what's next.

SECURITY & PROTECTION
Reset your user ID and password
Reset your security questions
BB&T uses advanced encryption technology
Your complete account numbers are never transmitted

PAYMENTS, TRANSFERS & DEPOSITS
Pay a bill
Transfer money between accounts
Pay a friend by email or text
Deposit a check

CUSTOMIZATION
Organize your dashboard by what’s most important to you
Add a profile image
Personalize your debit card

MANAGE ACCOUNTS
Manage your BB&T accounts, account details and transactions
Link accounts, bills and investments from outside of BB&T
Temporarily disable your debit card and enable custom settings
Monitor your monthly budget and see what’s left to spend
Search and view transactions by category
Easily access and manage your Marketconnect or BB&T Scott & Stringfellow accounts

CONTACT US
Call, email or schedule an appointment with your local banker
View customer service wait times and bypass the automation system
Find a local branch or ATM

OTHER TOOLS & FEATURES
View your account balance before you log on
Capture, organize and attach receipts
Calculate tips based on quality and type of service
Earn cash back on debit card purchases
Track mortgage rates and trends
View and redeem your credit card rewards

GETTING STARTED
Open a BB&T account
Enroll in online banking to get a user ID and password

SUPPORT
Contact BB&T at 888-228-6654 (888-BBT-ONLINE)

BB&T does not charge fees to download or use the U app. Your mobile carrier may charge for text messaging and web access services. Check with your carrier for information about their fees.