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About MyAXA Hong Kong

MyAXA is now available!

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MyAXA Mobile App enables AXA customers to easily access and manage policies, claims and accounts across all types of insurance products anywhere and anytime.



MyAXA provides the following key features:


Employee Benefits
‧ Search AXA Healthcare Doctor by Location
‧ Snap and submit claim easily through MyAXA App*
‧ Order prescribed medication and pick up from designated pharmacy*
‧ Track claim progress anywhere and anytime
‧ Check your and dependents’ policies and other useful information
*Only applicable to customers eligible with this service

Download now for free to enjoy the new service experience provided by AXA!

Our Awards
“Best Internet+ of Year 2016 (Insurance)” - Customer Relationship Awards 2016 by Asia Pacific Customer Service Consortium
“Best Use of Mobile” Bronze – Customer Experience Asia Excellence Awards 2017 by Customer Experience Management Asia Summit

ABOUT AXA HONG KONG

AXA China Region Insurance Company Limited (AXA CR) and AXA General Insurance Hong Kong Limited (AXA GI) are members of the AXA Group. AXA CR commenced its operations in Hong Kong starting from 1986, providing a comprehensive range of insurance, wealth management and retirement solutions in Hong Kong and Macau. Established in Hong Kong for more than 170 years, AXA GI has been providing general and health insurance products and services, offering financial protection to individual and corporate clients.

ABOUT AXA ASIA

AXA Asia is committed to become a preferred company in financial protection and wealth management. AXA Asia is part of the AXA Group, and has grown rapidly in Asia with a presence in China, Hong Kong, India, Indonesia, Malaysia, the Philippines, Singapore and Thailand. AXA Asia serves over 6.4 million customers and employs over 7000 employees across the region at the end of 2012.

ABOUT THE AXA GROUP

The AXA Group is a worldwide leader in insurance and asset management, with more than 163,000 employees serving 102 million clients in 57 countries. In 2012, IFRS revenues amounted to Euro 90.1 billion and IFRS underlying earnings to Euro 4.3 billion. AXA had Euro 1,116 billion in assets under management as of December 31, 2012.

The AXA ordinary share is listed on compartment A of Euronext Paris under the ticker symbol CS (ISN FR 0000120628 – Bloomberg: CS FP – Reuters: AXAF.PA). AXA’s American Depository Share is also quoted on the OTC QX platform under the ticker symbol AXAHY.

The AXA Group is included in the main international SRI indexes, such as Dow Jones Sustainability Index (DJSI) and FTSE4GOOD.



It is a founding member of the UN Environment Programme’s Finance Initiative (UNEP FI) Principles for Sustainable Insurance and a signatory of the UN Principles for Responsible Investment.

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Frequently Asked Questions(FAQ)

What is MyAXA?

MyAXA is a mobile app that allows AXA customers to manage their policies, claims, and accounts for all types of insurance products anywhere and anytime.

What are the key features of MyAXA?

MyAXA provides the following key features: searching AXA Healthcare Doctor by location, easily submitting claims through the app, ordering prescribed medication and picking it up from designated pharmacies, tracking claim progress, and checking policies and other useful information. However, some of these features may only be applicable to eligible customers.

What awards has AXA Hong Kong won?

AXA Hong Kong has won the “Best Internet+ of Year 2016 (Insurance)” award at the Customer Relationship Awards 2016 by Asia Pacific Customer Service Consortium and the “Best Use of Mobile” Bronze award at the Customer Experience Asia Excellence Awards 2017 by Customer Experience Management Asia Summit.

What is AXA Hong Kong?

AXA China Region Insurance Company Limited (AXA CR) and AXA General Insurance Hong Kong Limited (AXA GI) are members of the AXA Group that provide a comprehensive range of insurance, wealth management, and retirement solutions in Hong Kong and Macau.

What is AXA Asia?

AXA Asia is part of the AXA Group and is committed to becoming a preferred company in financial protection and wealth management. It has a presence in China, Hong Kong, India, Indonesia, Malaysia, the Philippines, Singapore, and Thailand, and serves over 6.4 million customers with over 7,000 employees.

What is the AXA Group?

The AXA Group is a worldwide leader in insurance and asset management, with over 163,000 employees serving 102 million clients in 57 countries. It had Euro 1,116 billion in assets under management as of December 31, 2012, and is included in the main international SRI indexes such as Dow Jones Sustainability Index (DJSI) and FTSE4GOOD. It is a founding member of the UN Environment Programme’s Finance Initiative (UNEP FI) Principles for Sustainable Insurance and a signatory of the UN Principles for Responsible Investment.
author
Ecard is very helpful, no need to take plastic card now
A Google user
author
Great app
Ken Hui
author
great useful app.
A Google user
author
THIS FINALLY WORKS! OMG! And it is informative!
Alexander Lee