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About NissanConnect® EV & Services

he NissanConnect® EV & Services** app is designed especially for owners and drivers of the Nissan LEAF®. The NissanConnect EV & Services** app lets you manage the unique features of your LEAF like charging the battery, adjusting climate controls and checking the battery status, all from your mobile device. You can also personalize the app dashboard with the features that you use the most.

LEAF drivers require an active subscription to access the features of NissanConnect EV**, but it is complimentary for the first three years of ownership.

Model year 2018-2020 LEAF owners require an active subscription to NissanConnect EV with Services** powered by SiriusXM®. As an added security measure, a PIN is required before the Remote Door Lock/Unlock feature can be used. This PIN is established when enrolling in NissanConnect EV with Services**. If you have not yet enrolled in NissanConnect EV with Services** or need to reset your PIN, download the NissanConnect EV & Services app or visit www.owners.nissanusa.com.

For more information on set up and using the NissanConnect EV & Services** app visit www.owners.nissanusa.com or call our NissanConnect EV Customer Support Specialists at (877) NO GAS EV, Monday through Saturday, 7 a.m. to 9 p.m. Central Time.

Have feedback? Open the main menu in the app and click "HELP & SUPPORT". From there, you'll find methods to reach a NissanConnect EV Customer Support Specialist, like by calling (877) NO GAS EV or by sending an email to [email protected]. Please make sure to mention your device type to ensure that we can properly address your feedback.

This app allows model year 2011-2017 LEAF owners to access these features**:

•Remote Start Charge
•Remote Battery Status Check
•Remote Climate Control On/Off
•Remote Climate Control Timer
•Route Planner
•My Car Finder (MY16 and MY17)
•Plug-in Reminder Notification
•Charge Complete Notification
•and more

This app allows model year 2018-2020 LEAF owners to access these features**:

•All of the features listed above for MY11-17 vehicles, plus:
•My Car Finder*
•Remote Door Lock/Unlock*
•Remote Horn & Lights*
•Curfew, Boundary and Speed alerts*
•and more


* Feature availability is dependent on vehicle model, trim level, packaging and options.
** Available services/features may be shown. Use feature only when safe and legal. Compatible device and service required. Subject to third party service availability. For more information see http://www.nissanusa.com/connect/legal

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Frequently Asked Questions(FAQ)

Who is the NissanConnect EV & Services app designed for?

The NissanConnect EV & Services app is designed especially for owners and drivers of the Nissan LEAF®.

What can you do with the NissanConnect EV & Services app?

The NissanConnect EV & Services app allows you to manage the unique features of your LEAF, such as charging the battery, adjusting climate controls, and checking the battery status, all from your mobile device. You can also personalize the app dashboard with the features you use the most.

Is there a subscription required for NissanConnect EV with Services?

LEAF drivers require an active subscription to access the features of NissanConnect EV with Services, but it is complimentary for the first three years of ownership.

What is the PIN required for the Remote Door Lock/Unlock feature?

A PIN is established when enrolling in NissanConnect EV with Services and is required as an added security measure before using the Remote Door Lock/Unlock feature.

Where can I find more information on setting up and using the NissanConnect EV & Services app?

For more information on setup and usage of the NissanConnect EV & Services app, you can visit www.owners.nissanusa.com or call NissanConnect EV Customer Support Specialists at (877) NO GAS EV, Monday through Saturday, 7 a.m. to 9 p.m. Central Time.

How can I provide feedback on the app?

To provide feedback on the app, open the main menu and click "HELP & SUPPORT". From there, you can reach a NissanConnect EV Customer Support Specialist by calling (877) NO GAS EV or sending an email to [email protected]. Please mention your device type for proper addressing of your feedback.

Which features are available for model year 2011-2017 LEAF owners?

Model year 2011-2017 LEAF owners can access features such as Remote Start Charge, Remote Battery Status Check, Remote Climate Control On/Off, Remote Climate Control Timer, Route Planner, My Car Finder, Plug-in Reminder Notification, Charge Complete Notification, and more.

What additional features are available for model year 2018-2020 LEAF owners?

Model year 2018-2020 LEAF owners can access all the features listed above for MY11-17 vehicles, along with features like My Car Finder, Remote Door Lock/Unlock, Remote Horn & Lights, Curfew, Boundary and Speed alerts, and more.

Are the additional features available for all model year 2018-2020 LEAF owners?

The availability of the additional features is dependent on vehicle model, trim level, packaging, and options.

What are some important considerations when using the NissanConnect EV & Services app?

It is important to use the app features only when safe and legal. Additionally, a compatible device and service are required for the app to function. Availability of services and features is subject to third-party service availability. More information can be found at http://www.nissanusa.com/connect/legal.
author
It works exactly as advertised for me. Love it. 2018 leaf sl
Matt Thode
author
This program is the best for my 2019 Leaf, offering a variety of controls that have worked rev and everytime that I have used it. I wonder why the bad reviews. Had there been an update that fixed it? Is it t...
Lucho Bravo
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Everything works great! The delay does suck a bit, but the functionality it provides is awesome. I was extremely nervous when I first started using it, but after figuring out that I just need to wait longer,...
Sean Frolander
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The app is really slow to connect to my 2013 Leaf but it's also free and works so I am happy about that.
John
author
Once your account is created, this App is working much much better now this year
Kevin D
author
🙂🙂🏀🎟😑😐
Rita Frimpongmaa