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About TBS: The Benefit Solution

Have instant access to your company provided benefit plans and information with The Benefit Solution (TBS) mobile app.

Log into the App using the TBS username and password you have already been provided with. As a first time user, a client PIN is also required which will be provided to you in the announcement email and is also shown on the benefits portal (TBS) website. The App allows you to change your language preference if another language is available to you on the website.

Features
• View personal information on yourself and your dependents, if any
• View your current benefit coverage in company provided benefit plans
• Initiate enrollment transactions that will be completed on the benefits portal website
• View spending and reimbursement account balances
• Submit spending and reimbursement account claims using your device’s camera to take and upload receipts
• View your total reward statement
• Set your language preference

Note that not all the features above may be available as this varies from company to company. Details will be provided to you.

Please call the help desk numbers listed on the benefit portal website if you have any issues with logging into the App.

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Frequently Asked Questions(FAQ)

How do I log into The Benefit Solution (TBS) mobile app?

To log into the app, use your TBS username and password provided to you. As a first time user, you will also need a client PIN, which will be provided in an announcement email or on the TBS website.

Can I change the language preference in the app?

Yes, you can change your language preference in the app if another language is available on the TBS website.

What information can I view in the app?

You can view personal information about yourself and your dependents, current benefit coverage in company provided plans, spending and reimbursement account balances, and your total reward statement.

Can I initiate enrollment transactions through the app?

Yes, you can initiate enrollment transactions in the app which will be completed on the benefits portal website.

Can I submit spending and reimbursement account claims through the app?

Yes, you can submit claims using your device's camera to take and upload receipts in the app.

Are all the features listed available for every company?

No, the availability of features may vary from company to company. Specific details will be provided to you.

What should I do if I have issues logging into the app?

If you have any issues logging into the app, please call the help desk numbers listed on the benefit portal website.