Nova by Aiffiniti

About Nova by Aiffiniti

Nova by Aiffiniti is the command center for businesses running on Nova, the AI customer-response and business automation system by Aiffiniti.

Nova works across every customer channel — phone calls, SMS, email, website chat, social media, and WhatsApp — answering customers, capturing leads, qualifying prospects, booking appointments, and following up automatically. This app puts all of that in your pocket.

WHAT YOU CAN DO

Leads
See new leads the moment they come in, review contact details and conversation history, and track where each one sits in your pipeline.

Inbox
Read the conversations Nova is handling across your channels in one unified view, and step in with a human handoff whenever you want to take over.

Calls
Review call activity and outcomes, including missed-call recovery, so no opportunity slips through.

Campaigns
Monitor active campaigns and follow-ups, and see results as they happen.

Real-time alerts
Get push notifications for hot leads and important activity so you can respond fast — because businesses don't lose to better businesses, they lose to faster ones.

Ask Nova
Talk or type to Nova directly from the app to get answers about your business and your customers.

WHO IT'S FOR

Nova by Aiffiniti is built for appointment-based and local service businesses — HVAC, roofing, plumbing, solar, electrical, contractors, restoration, med spas, dental and legal offices, insurance, real estate, automotive, and other businesses where a missed call or a slow reply means lost revenue.

This app is a companion to your Nova account. You'll need active Nova credentials from Aiffiniti to sign in.

Learn more at nova.aiffiniti.com