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About Accolade, Inc.

Accolade is a personalized health advocacy and benefits solution.

With a unique blend of compassionate advisors and clinical experts, we engage individuals and families in their health, establish trust, and support their decisions at every stage of care.


*App is available to Accolade members*


Use the Accolade App to:

MESSAGE YOUR ACCOLADE HEALTH ASSISTANT AND ACCOLADE CLINICIANS –
Directly connect with your Accolade Health Assistant and Accolade's team of clinicians (registered nurses, behavioral and women's health specialists, and case managers) using secure, HIPAA compliant, messaging.

TRACK YOUR HEALTHCARE SPENDING -
Easily view your medical and pharmaceutical claims and spending. *

ACCESS BENEFITS AND PROGRAMS -
Access benefits and programs offered to you by your employer.

FIND IN-NETWORK HEALTHCARE PROVIDERS -
Ask your health assistant for help finding a nearby healthcare provider or facility.

STORE YOUR BENEFITS CARDS -
Store photos of your benefits cards and easily share them with your health care provider right from the app.

SHARE DOCUMENTS WITH YOUR HEALTH ASSISTANT -
Confused about a bill from your healthcare provider or lab? Share images and files over secure, HIPAA compliant, messaging.

CALL YOUR HEALTH ASSISTANT -
You can directly call your care team through the app.*
*Feature offerings available based on Accolade membership type

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Frequently Asked Questions(FAQ)

What is Accolade?

Accolade is a personalized health advocacy and benefits solution that engages individuals and families in their health and supports their decisions at every stage of care.

Who can use the Accolade App?

The Accolade App is available to Accolade members.

What can I do with the Accolade App?

With the Accolade App, you can message your Accolade Health Assistant and Clinicians, track your healthcare spending, access benefits and programs, find in-network healthcare providers, store your benefits cards, share documents with your health assistant, and call your health assistant.

How can I connect with my Accolade Health Assistant and Clinicians?

You can directly connect with your Accolade Health Assistant and Accolade's team of clinicians using secure, HIPAA compliant messaging through the Accolade App.

Can I track my healthcare spending with the Accolade App?

Yes, you can easily view your medical and pharmaceutical claims and spending through the Accolade App.

What benefits and programs can I access through the Accolade App?

Through the Accolade App, you can access benefits and programs offered to you by your employer.

How can I find nearby healthcare providers or facilities?

You can ask your health assistant for help in finding a nearby healthcare provider or facility through the Accolade App.

Can I store my benefits cards in the Accolade App?

Yes, you can store photos of your benefits cards in the Accolade App and easily share them with your healthcare provider.

Can I share documents with my health assistant through the Accolade App?

Yes, if you are confused about a bill from your healthcare provider or lab, you can share images and files over secure, HIPAA compliant messaging through the Accolade App.

Can I directly call my care team through the Accolade App?

Yes, you can directly call your care team through the Accolade App.
author
Would be lost without Accolade
Jesica Tiangco
author
Great Customer Service.Marie was awesome. She really tried to get things ressolved. Thank you Marie.
Donnie Fonville
author
Makes navigating healthcare just a little easier. App works well.
Natalie Howard
author
Excellent comminication
Valerie Joda
author
Customer service has always been quick and helpful. Update: after two years we still feel the same.
Laura Neal
author
Very responsive & always helpful in ensuring everything is accurately charged.
Carl Clemons