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About Kaukauna Utilities

The Kaukauna Utilities MyAccount app provides easy access to utility accounts anywhere and at any time. Use payment tools, check bills, track usage, and customize account management to best serve your needs – all in the palm of your hand.

Customers can use the app to:
• Report a power outage
• Make or schedule a payment
• Add credit card, debit card, or bank account payment methods to your wallet
• Enroll in Auto Pay
• Manage personal alert preferences
• Enroll in paperless billing
• Review account balance, past bills, and past payments
• Sign up for text alerts, emails or push notifications
• Research up to two years of detailed usage data

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Frequently Asked Questions(FAQ)

What features does the Kaukauna Utilities MyAccount app provide?

The Kaukauna Utilities MyAccount app provides easy access to utility accounts, payment tools, bill checking, usage tracking, and customizable account management.

How can I report a power outage using the app?

You can report a power outage using the Kaukauna Utilities MyAccount app.

Can I make or schedule a payment through the app?

Yes, you can make or schedule a payment using the Kaukauna Utilities MyAccount app.

What payment methods can I add to my wallet in the app?

You can add credit card, debit card, or bank account payment methods to your wallet in the Kaukauna Utilities MyAccount app.

Can I enroll in Auto Pay through the app?

Yes, you can enroll in Auto Pay using the Kaukauna Utilities MyAccount app.

Is it possible to manage personal alert preferences with the app?

Yes, you can manage personal alert preferences using the Kaukauna Utilities MyAccount app.

Can I enroll in paperless billing through the app?

Yes, you can enroll in paperless billing using the Kaukauna Utilities MyAccount app.

Is it possible to review account balance, past bills, and past payments through the app?

Yes, you can review account balance, past bills, and past payments using the Kaukauna Utilities MyAccount app.

Can I sign up for text alerts, emails, or push notifications through the app?

Yes, you can sign up for text alerts, emails, or push notifications using the Kaukauna Utilities MyAccount app.

How much usage data can I research using the app?

You can research up to two years of detailed usage data using the Kaukauna Utilities MyAccount app.