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About Unity Connect Softphone

Work seamlessly, from anywhere.

Stay connected and responsive while-on-the-go with the Unity Connect Softphone mobile app.

Keep collaborating.

Search your company directory and easily connect to coworkers with internal peer to peer or group messaging (chat), three-way calls and extension dialing, allowing you connect to colleagues whenever you need to, from wherever you are.

Never miss a call.

Forget about missing important calls by routing all your important business phone calls right to the Unity Connect Softphone app. Manage your outgoing phone number (Mobile, Direct, Montreal Office, Vancouver Office) as well as follow-me/call forwarding rules.

Manage business calls better.

Easily transfer calls to your co-workers to help clients and customers get the help they need faster. Make calls over Wi-Fi, 3G or LTE, from anywhere in the world. (Even disable mobile data while roaming and use only Wi-Fi! Great for staying in touch while traveling abroad without having to buy a local phone plan!)

On-the-go voicemail, call recordings and fax access.

Check your voicemail from wherever you are right within the Unity Connect Softphone mobile app, view transcriptions for a quicker response. Access call recordings and faxes.

Unity Connect Softphone mobile app requires an existing account with Unity Connected. To enable new features, reach out to your administrator, account manager or support.

***** IMPORTANT NOTICE - PLEASE READ *****

The Unity Connect Softphone mobile app works best with the latest mobile operating systems. Please ensure you’re on the most recent operating system for your device. Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Unity Connect Softphone over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Unity Connected Solutions will not be held liable for any charges, fees or liability imposed by your carrier for using Unity Connect Softphone over their 3G/4G/LTE network.

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Frequently Asked Questions(FAQ)

What can the Unity Connect Softphone mobile app do?

The Unity Connect Softphone app allows you to stay connected and responsive while on the go, search your company directory, connect with coworkers through messaging and calls, manage your outgoing phone number and call forwarding rules, transfer calls to colleagues, access voicemail, call recordings, and faxes, and more.

How can I connect with coworkers using the Unity Connect Softphone app?

You can connect with coworkers through internal peer-to-peer or group messaging (chat), three-way calls, and extension dialing. You can easily search your company directory and reach out to colleagues whenever and wherever you need to.

Will I miss any important calls if I use the Unity Connect Softphone app?

No, you won't miss important calls because all your business phone calls can be routed to the Unity Connect Softphone app. You can manage your outgoing phone number and follow-me/call forwarding rules to ensure you receive all important calls.

Can I transfer calls to my co-workers using the Unity Connect Softphone app?

Yes, you can easily transfer calls to your co-workers using the app. This allows clients and customers to get the help they need faster.

Can I make calls using Wi-Fi, 3G, or LTE with the Unity Connect Softphone app?

Yes, you can make calls over Wi-Fi, 3G, or LTE from anywhere in the world. You can even disable mobile data while roaming and use only Wi-Fi, which is useful for staying in touch while traveling abroad without having to buy a local phone plan.

Can I access my voicemail, call recordings, and faxes using the Unity Connect Softphone app?

Yes, you can check your voicemail from wherever you are using the Unity Connect Softphone app. You can also access call recordings and faxes for your convenience.

What do I need to use the Unity Connect Softphone mobile app?

To use the Unity Connect Softphone mobile app, you need to have an existing account with Unity Connected. If you want to enable new features, you can reach out to your administrator, account manager, or support.

Are there any restrictions or additional fees imposed by mobile network operators when using VoIP over their network with the Unity Connect Softphone app?

Some mobile network operators may prohibit or restrict the use of VoIP over their network or impose additional fees and charges. By using Unity Connect Softphone over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes. Unity Connected Solutions will not be held liable for any charges, fees, or liability imposed by your carrier for using Unity Connect Softphone over their network.