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About mySWICA

The mySWICA Customer Portal summarises all important information about your health insurance in digital form.

The most important functions and advantages

Everything at a glance
Thanks to mySWICA, you get an overview of all your insurance details – not only for yourself, but also for the whole family.

Always up to date
Track the current status of the invoices you submitted or find out whether your excess has already been used up.

Know what's covered
Thanks to the individual display of your chosen insurance cover, you can see which benefits are covered under your basic insurance and supplementary insurance at any time.

Digital insurance correspondence
The messaging function in mySWICA enables you to correspond with Customer Service at any time via your mobile phone or computer.

Submit documents digitally
You can upload invoices directly from your smartphone using the mySWICA app or submit them using the integrated scan function.

Do you need any support?
SWICA Customer Service would be glad to assist you on 0800 80 90 80.

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Frequently Asked Questions(FAQ)

What is mySWICA?

mySWICA is a Customer Portal where you can access and view all important information about your health insurance in digital form.

What can I see in mySWICA?

In mySWICA, you can see an overview of all your insurance details, including those of your family members.

How can I stay updated with my insurance status?

You can track the current status of your submitted invoices and check if your excess has been used up through mySWICA.

Can I know what benefits are covered under my insurance?

Yes, mySWICA displays your chosen insurance coverage, allowing you to see which benefits are covered under your basic and supplementary insurance.

Can I communicate with Customer Service through mySWICA?

Yes, mySWICA has a messaging function that enables you to correspond with Customer Service anytime, either through your mobile phone or computer.

Can I submit documents digitally through mySWICA?

Yes, you can upload invoices directly from your smartphone using the mySWICA app or use the integrated scan function to submit them.

How can I get support?

If you need any support, you can contact SWICA Customer Service at 0800 80 90 80.
author
Die App ist top. Bisher keine Probleme, weder beim Login noch SMS.
Krzysztof Zimny