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About My Optus

Tap into your account with the My Optus app. The best way to manage your OPTUS account and get help when you need it.

STAY ON TOP OF YOUR USAGE
• See how much data you’ve used from your available data pool
• View data usage by category and daily breakdown
• Identify your most data hungry service
• Check usage by call minutes and text messages

GET SUPPORT WHEN YOU NEED IT
• Message Optus experts anytime to get answers fast
• Get real answers from real people
• Chat directly in app about your mobile or internet service
• Find your own answers with Help & Support articles
• Learn more about your device with our Device Guides

BILLING MADE EASY
• View your latest and previous bills with a detailed breakdown
• Setup direct debit in seconds
• Pay your bill securely with credit card
• Save your billing info for next time
• Report a payment or request payment extensions

SIMPLIFY YOUR PREPAID
• Recharge directly in the app
• Quickly recharge for anyone linked to your account
• Set up AutoRecharge and never run out of credit

MANAGE YOUR ACCOUNT SETTINGS
• Log into the app using your My Account details
• See all your Mobile and Fixed services when logged in
• Update your contact information
• Manage your account permissions
• View and change your plan
• See your contract details

CONTROL YOUR SERVICES
• Manage International Roaming
• Manage your entertainment options
• Setup call diversions
• Manage notifications

JUST FOR YOU
• Access Optus Perks and rewards
• View latest Entertainment options
• Check out our latest offers and deals

Device Compatibility:
My Optus app is available on Android 5.0 or later.

Help & Support:
optus.com.au/support

Optus Privacy Policy:
optus.com.au/about/legal

Optus Perks T&C:
optusperks.com.au/terms

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Frequently Asked Questions(FAQ)

How can I check my data usage with the My Optus app?

You can see how much data you've used from your available data pool, view data usage by category and daily breakdown, and identify your most data hungry service.

How can I get support through the My Optus app?

You can message Optus experts anytime to get answers fast, chat directly in the app about your mobile or internet service, and find your own answers with Help & Support articles.

Can I view and pay my bills through the My Optus app?

Yes, you can view your latest and previous bills with a detailed breakdown, set up direct debit, pay your bill securely with a credit card, and save your billing information for next time.

How can I manage my prepaid services with the My Optus app?

You can recharge directly in the app, quickly recharge for anyone linked to your account, and set up AutoRecharge to never run out of credit.

What account settings can I manage with the My Optus app?

You can update your contact information, manage your account permissions, view and change your plan, and see your contract details.

What services can I control through the My Optus app?

You can manage International Roaming, your entertainment options, setup call diversions, and manage notifications.

What perks and rewards are available through the My Optus app?

You can access Optus Perks and rewards, view the latest entertainment options, and check out our latest offers and deals.