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About Ask NHS

Ask NHS provides you with improved access to NHS services. You can talk through your symptoms in complete confidence with Olivia, a virtual health assistant.

You can also search NHS approved healthcare advice and find locations and opening hours of local healthcare services. Ask NHS is available to all patients in the UK over 16.

If you live in a fully supported region, Olivia can help you with even more: she can arrange for a call back from a Nurse to discuss your symptoms further or schedule GP appointments. Please note for immediate life-threatening emergencies call 999.

WHEN TO USE ASK NHS
- Abdominal pain
- Cough
- Back pain
- Cold or flu symptoms
- Chest pain
- Dizziness
- Fever
- Headache
- Pregnant and vomiting
- Rash
- Sore throat
- Urinary symptoms
- General medical questions, "Should I go in for this or not?"

Ask NHS is powered by Sensely and delivered in collaboration with the NHS and Odyssey by Advanced Health and Care Ltd. Visit http://www.sensely.com/asknhs to learn more.

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Frequently Asked Questions(FAQ)

Who can use Ask NHS?

Ask NHS is available to all patients in the UK over 16.

What services does Ask NHS provide?

Ask NHS provides improved access to NHS services. You can talk through your symptoms in confidence with Olivia, a virtual health assistant. You can also search for NHS approved healthcare advice and find local healthcare service locations and opening hours. Additionally, if you live in a fully supported region, Olivia can arrange a call back from a Nurse or schedule GP appointments.

What kind of symptoms can I discuss with Olivia?

You can discuss symptoms like abdominal pain, cough, back pain, cold or flu symptoms, chest pain, dizziness, fever, headache, pregnant and vomiting, rash, sore throat, urinary symptoms, and general medical questions where you are unsure whether to seek medical attention or not.

What should I do in case of immediate life-threatening emergencies?

For immediate life-threatening emergencies, call 999.

Who powers Ask NHS?

Ask NHS is powered by Sensely and delivered in collaboration with the NHS and Odyssey by Advanced Health and Care Ltd.
author
Really helpfully.
Vicki Rogers
author
Excellent
Penny Short
author
Good as a symptom checker, but NHS England should have all GP practices linked by patients NHS number
Toby Morgan
author
Very easy to use
Dave Fake
author
Easy to use
Julia Wilks
author
Very good advice given.
Alan Pering