Sina GM

About Sina GM

Sina GM is a business assistant for teams that talk to customers on messaging apps. Connect your WhatsApp Business and Instagram accounts, and an AI agent trained on your own products, services and policies answers customers for you — in Arabic or English, at any hour.

WHAT SINA DOES FOR YOU

• Answers customers automatically Sina replies to questions about your products, prices, branches and working hours using a knowledge base you control. Upload your documents and it learns your business.

• Hands over to your team at the right moment Take over any conversation with one tap. Your customer is told a colleague has joined, the AI pauses, and it resumes when you are done. Teammates can see who is handling what, so nobody replies twice.

• Turns chats into customers Every conversation becomes a lead with tags, notes and an interest score. Book appointments straight from the chat, assign them to staff and branches, and follow up automatically.

• Keeps the conversation going Build message journeys that send a follow-up after an appointment, a reminder to a quiet customer, or a thank-you after a purchase — using approved WhatsApp templates.

• Shows you what is working Track conversations, response times, leads and appointments. See which templates and campaigns bring customers back.

BUILT FOR THE WAY YOU WORK

• Full Arabic and English interface, with right-to-left support • Several businesses in one account — switch between them instantly • Team accounts with roles and permissions • Push notifications so you never miss a customer • Works alongside the Sina web portal: the same data, wherever you sign in

WHO IT IS FOR Clinics, salons, retailers, restaurants, real-estate offices, service providers — any business that gets more messages than it can answer by hand.

GETTING STARTED Create an account, connect a channel, and let Sina read your website to set itself up. Most businesses are live the same day.

A paid subscription is required to use the AI agent. You can manage or cancel your subscription in Google Play at any time.

Sina GM is a product of Abqariyat Alala Company for Information Technology. It is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc.